Quick answer: AI agents (assistants that act on a customer's behalf) are starting to search for, compare, book and pay for services. To be chosen, a business needs to be readable by agents, reachable by them through an open standard like Google's Agent2Agent (A2A) protocol, and able to accept agent-initiated payments safely through the Agent Payments Protocol (AP2). Heimdell Tech Ai is a Preston-based software company that implements all three for UK businesses.

What changes when customers use AI agents

Today a customer searches, reads your website and fills in a form. With an agent, the customer says “book me a boiler service for Saturday morning”, and the agent does the rest. If it can’t understand your services, check your availability or complete a booking, it moves on to a business it can.

The three layers we implement

  1. Agent-readable website: clean structure, schema.org markup, clear prices and an llms.txt file, so AI systems describe your business accurately. See website upgrades.
  2. A2A connection: an Agent Card that tells AI agents what your business can do, connected to your real booking, quoting or enquiry system. See A2A implementation.
  3. AP2 payments and proof of consent: agents can pay you on a customer’s behalf with a signed record of what the customer authorised. Our verified-consent platform adds an independent record of every customer agreement. See AP2 agent payments.

Who it’s for

UK businesses that take bookings, quotes or orders: trades, clinics, salons, gyms, hospitality, retailers and service companies.

How it works

  1. Outline: we review your site and systems and send a written plan with a quote.
  2. Build: website fixes, Agent Card and integrations.
  3. Test: we run real agent requests end to end.
  4. Support: monitoring and updates as the standards evolve.

Pricing

Pricing: custom / bespoke. Every project is scoped and quoted individually, so we don't publish a fixed price.

Get a quote →

Frequently asked questions

What is an AI agent?

Software that carries out tasks for a person, such as finding a supplier, booking an appointment or paying, rather than just answering questions.

Do small businesses need this now?

Agent use is early, but being readable by AI search and assistants already affects whether you're recommended. The website layer pays off today; A2A and AP2 prepare you for agent bookings and payments.

How much does it cost?

Pricing is custom and bespoke. Every project is scoped and quoted individually. Get a quote through our contact page.

Talk to us

Get a quote →

Or call +44 7418 008279 · andrew@heimdell-tech-ai.co.uk

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