About Heimdell Tech Ai Ltd

Software & IT Consultancy for Telecommunications Compliance

Heimdell Tech Ai Ltd is a UK-registered software development company (SIC 62012) that builds SaaS compliance platforms and provides IT consultancy for the telecommunications industry. Founded by Andrew James-Smith in Preston, Lancashire.

We develop digital compliance software that automates third-party verification (TPV), post-sale checks and audit-trail generation — helping telecom resellers, brokers and D2D teams protect revenue and meet regulatory obligations.

Heimdell Tech Ai Ltd (Companies House 16478408) is registered in England & Wales with SIC code 62012 (Business & Domestic Software Development). ICO Registered: ZC079121. Registered Office: 11 Lower Croft, Preston, PR1 9DJ.

Part of: Compliance Evidence Hub

About Us

Heimdell Tech Ai Ltd — Software & IT Consultancy for Telecommunications Compliance

Heimdell Tech Ai Ltd (Company No. 16478408) is a UK-registered software development and IT consultancy firm (SIC 62012) specialising in compliance technology for the telecommunications industry. We design, build and operate Software-as-a-Service (SaaS) platforms that automate third-party verification (TPV), post-sale compliance checks and audit-trail generation for telecom resellers, brokers and door-to-door sales teams.

Our digital compliance platform integrates voice-log verification, timestamped consent capture, automated SMS confirmations and PDF certificate generation into a single managed service. Every component is engineered to satisfy the regulatory requirements of Ofcom’s General Conditions of Entitlement, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, and the Privacy and Electronic Communications Regulations (PECR) 2003.

Founded in 2024 by Andrew James-Smith and based in Preston, Lancashire, Heimdell Tech Ai Ltd serves UK telecommunications providers through proprietary software solutions that reduce commission clawbacks, eliminate compliance gaps and produce defensible audit evidence on demand.

Read time: ~6min · Last updated: 2026-04-15

Company Details

  • Legal Name: Heimdell Tech Ai Ltd
  • Company No: 16478408
  • SIC Code: 62012 — Business & Domestic Software Development
  • Registered Office: 11 Lower Croft, Preston, PR1 9DJ
  • ICO Registration: ZC079121
  • D-U-N-S: 233836391
  • Founded: 2024, Preston, Lancashire

Our Software & Services

  • • SaaS compliance verification platform
  • • Automated TPV & post-sale verification
  • • PECR, DUAA & UK GDPR compliance tools
  • • Digital audit-trail & certificate generation
  • • IT consultancy for telecom compliance
  • • Managed service & fractional ops support

Regulatory Compliance & Trust

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ICO Registered

Registered with the Information Commissioner’s Office (Reg: ZC079121) for full UK GDPR and Data Protection Act 2018 compliance.

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Ofcom-Aligned

Our software is built around Ofcom’s General Conditions of Entitlement, ensuring verification processes meet UK telecoms regulatory standards.

Consumer Contracts Regs

Fully compliant with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and cooling-off period requirements.


Andrew James-Smith, Founder and Director of TELECOM COMPLIANCE — Preston-based telecom compliance and AI automation specialist serving UK resellers and channel partners

Andrew James-Smith

Founder & Director, TELECOM COMPLIANCE

Telecom compliance specialist and the creator of The Telecom Verification Protocol — a managed post-sale compliance verification service protecting telecom resellers from commission clawbacks, failed audits and cooling-off disputes.

Registered company director (Companies House 16478408) with hands-on experience in business operations, compliance frameworks and provider audit processes.


Why I Built The Telecom Verification Protocol

I built The Telecom Verification Protocol because I’ve lived the problem it solves. After years working in UK telecom reselling, I saw first-hand how compliance gaps and undocumented sales were silently destroying commission — not because agents were doing anything wrong, but because there was no system in place to prove they weren’t.

Disputes would surface weeks after a sale. Providers would claw back commission with no warning. Cooling-off challenges went unanswered because there was no recorded evidence, no timestamped confirmations, and no audit trail. The ROI was being eroded by a problem nobody was actively solving.

“I kept seeing the same pattern: good salespeople, good products, good customer intent — but no documented proof. When a provider came asking for evidence, there was nothing to show. Revenue was walking out the door, and nobody had a system to stop it.”

The breaking point came when I watched an entire month’s commission get clawed back on a batch of sales that were completely legitimate. The customers were happy, the contracts were valid, but there was no compliance evidence to prove it. That’s when I realised this wasn’t a sales problem — it was a systems problem.

So I built the solution myself. The Telecom Verification Protocol is the managed compliance layer I wished existed when I was losing revenue to preventable disputes. Every feature — from voice-log verification to instant SMS confirmations to provider-ready certificates — was designed to close the exact gaps I experienced in the field.

Today, Heimdell Tech Ai operates as a fully managed compliance verification service. We don’t sell software. We sit between your sales team and your provider relationship, independently verifying every sale and producing the audit-ready evidence that protects your commission from day one. See how the protocol works: 100% Compliance Protocol Setup.

The Telecom Verification Protocol exists because I couldn’t find a solution that solved this problem properly. So I built one — and now it’s available to every UK telecom reseller who’s tired of losing money to preventable compliance failures. Not sure where you stand? Start with a free 15-Minute Financial Leakage Audit.

Andrew James-Smith at work - Heimdell Tech Ai compliance verification office in Preston, Lancashire
Building compliance systems at Heimdell Tech Ai, Preston

Meet Andrew — Video Introduction

A quick introduction to who I am, why I built The Telecom Verification Protocol, and how it protects UK telecom reseller commissions.

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Video Coming Soon

An introduction video explaining The Telecom Verification Protocol and how it protects your commission will be available here shortly.

In the meantime, call +44 7418 008279 or email me to discuss your compliance needs directly.


Why Resellers Choose TELECOM COMPLIANCE

94%

Clawback Reduction

A 150-agent reseller cut monthly clawbacks from £4,200 to £252 in 90 days using The Telecom Verification Protocol.

£47K

Annual Savings

Verified compliance documentation protects commission that would otherwise be clawed back in cooling-off disputes.

Read the Full Case Study →

Managed, Not DIY

You don’t need another tool to manage. The Telecom Verification Protocol runs as a fully managed service — we handle compliance verification so you can focus on sales.

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We Make the Calls

Independent agents verify every sale, not your team.

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We Issue Certificates

Provider-ready PDFs generated automatically after each verification.

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We Store Records

Voice logs and audit trails secured and retrievable on demand.

You Focus on Sales

Compliance runs in the background. No admin overhead for you.


TELECOM COMPLIANCE Credentials & UK Telecom Compliance Expertise

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Registered UK Company

Heimdell Tech Ai Ltd is registered at Companies House (16478408) and operates from Preston, Lancashire.

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ICO Registered

Registered with the Information Commissioner’s Office (ZC079121) for full GDPR compliance and data protection. [View Certificate]

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D-U-N-S Verified

Verified by Dun & Bradstreet (233836391) — a globally recognised business credit identifier.

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Ofcom-Aware Framework

The Telecom Verification Protocol is built around Ofcom’s General Conditions of Entitlement, ensuring compliance aligns with the regulator’s expectations. See the full compliance setup.

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First-Hand Industry Experience

The entire protocol was built from direct experience in volume telecom reselling — not from theory or generic consulting frameworks.

Managed SaaS Platform

Our proprietary software platform handles verification end-to-end as a managed service — ensuring consistent quality and accountability. Need ops support too? See Systems Architecture & Fractional Ops.


Contact Andrew Directly

Whether you have a question about compliance, want to discuss your specific situation, or are ready to book a free leakage audit — I’m available to talk.

Phone

+44 7418 008279

Mon–Fri 8:30am–5:30pm
Sat 9:30am–3:00pm

Email

contact@heimdell-tech-ai.co.uk

Typically responds within 2 hours during business hours

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Office

TELECOM COMPLIANCE
11 Lower Croft
Preston, PR1 9DJ
United Kingdom

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Ready to Protect Your Commission?

Book a free 15-minute Financial Leakage Audit and find out exactly where compliance gaps are costing your telecom business money.

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