Prove What Was Agreed.
Heimdell creates tamper-evident proof of what terms were presented, who acknowledged them, and which agreement version applied — for subscriptions, sales, payments and contracts, B2C and B2B. Our flagship service protects UK telecom resellers and brokers from commission clawbacks with managed third-party verification (TPV).
The verified-consent platform is on our third-party verification page.
A Software-Powered Compliance Department for the Price of a Daily Coffee.
You don’t need to hire a compliance officer or build your own systems. Our SaaS platform and managed service act as your outsourced verification team. We develop the software, make the calls, record the consent, and provide the certificates. You get enterprise-level compliance technology without the enterprise-level overhead.
Guaranteed 24-hour business day turnaround on all verification calls. Based in Preston, Lancashire with on-site audit support across the North West.
Operating since 2025 — ICO Registered: ZC079121 — Companies House: 16478408
No monthly software fees.
No staff training required.
Zero setup time—start protecting deals today.
Built for Telecom Resellers & Brokers.
Provider clawbacks and disputed sales draining your revenue.
Defensible Evidence for every deal. We bridge the gap between your sale and the provider’s audit requirements.
Stop Gambling With Your Commission
Scales With Your Success.
Whether you’re doing 5 deals a month or 50, our managed TPV service adapts to your volume. There is no minimum commitment. We are here to ensure that as your business grows, your revenue stays protected from provider disputes.
See Pricing for Small Resellers →Quick Answer
We verify your sales. We capture consent by SMS and email with timestamps. We check customer ID. We log everything to your CRM. You get a PDF certificate for each job. This prevents commission clawbacks and keeps you compliant with PECR, DUAA and ICO rules.
Read time: ~8min · Last updated: 2026-03-04
Quick Facts
Turnaround: Guaranteed 24-Hour Verification (Next Business Day)
- Turnaround: Guaranteed 24-Hour Business Day
- Scale: 1 to 10,000+ verifications monthly
- Business: Heimdell Tech Ai Ltd
- Service Area: Preston & nationwide UK
- Service: SaaS compliance platform & managed TPV
- Industry: Software development & telecom RegTech
- Customers: Telecom resellers, brokers, D2D teams
- UK Coverage: Nationwide with North West focus
- Outcome: Audit-ready compliance certificates
- Problem Solved: Commission clawbacks & disputes
- ICO Registration: ZC079121
- Companies House: 16478408 (SIC 62012)
Local Presence: Providing on-site audit support across the North West, from Preston City Centre to the wider Lancashire area including Blackpool, Lancaster, and Burnley. Our headquarters near Preston Railway Station and the University of Central Lancashire campus means we're accessible for face-to-face consultations with local resellers.
Heimdell Tech Ai Ltd is a UK software development and IT consultancy company (SIC 62012) based in Preston, Lancashire. We build SaaS compliance platforms and provide managed TPV (third-party verification) services for telecom resellers across the United Kingdom. Our software automates consent capture, audit-trail generation and compliance certificate production — preventing commission clawbacks for every sale. Built on Ofcom General Conditions requirements.
Who We Work With
- • Telecom resellers & brokers
- • D2D telecom sales teams
- • ISP & VoIP partners
- • Telecom sales agencies
What We Verify On Every Call
- ✓ Customer identity confirmation
- ✓ Price & contract term verification
- ✓ Cooling-off rights explanation
- ✓ Direct Debit authority confirmation
- ✓ Agreement & consent capture
The 2026 Compliance Reality
The rules changed. The fines are real. The deadlines are short. Most telecom sales operations are not ready. If you sell telecom and collect customer data, you need to know this now.
PECR Fines: £17.5 Million
Fines for unsolicited texts and calls have risen to 4% of annual turnover or £17.5 million — whichever is greater. The ICO is actively investigating businesses of all sizes, not just large enterprises.
Every text, call or email sent without valid, documented consent is now a potential six-figure liability. Cold outreach without proof of opt-in is regulatory suicide.
Data (Use and Access) Act 2025
Every UK business now needs a formal, electronic mechanism for customers to complain about how their data is used — and you must respond within 30 days.
Miss the deadline? Face enforcement action. Can’t produce documentation? Face enforcement action. No complaint process in place? You’re already in breach.
Telecom Compliance
We are a specialist UK firm providing human-operated verification that sits between your sales team and the regulator — built specifically for telecom resellers and brokers.
Every contract verified. Every consent documented. Every complaint responded to within deadline. Audit-ready at all times — without software, without training, without risk.
The regulatory landscape has changed. Your compliance approach must change with it. Start with a free audit to see exactly where your business is exposed.
Free Risk Reduction AuditPractical Protection for Daily Operations
Whether you’re an independent reseller, growing sales team or established agency — our framework replaces risky admin habits with bulletproof compliance.
Job Completion Verification
Prove that every customer agreed to the price, the terms and their cooling-off rights — documented and timestamped on every single job.
Reducing Paperwork
Replace messy notepads, scraps of paper and WhatsApp chats with a secure, legal digital trail that holds up in any dispute or audit.
Telecom Sales Audit Shield
If a provider audit happens, you have every customer detail logged correctly and ready to present with full documentation.
30-Day ICO Deadline Met
Automated systems ensure you can respond to any ICO complaint within the 30-day deadline with full documentation ready instantly.
Revenue Protection
Stop disputes before they start. Timestamped evidence of customer agreement eliminates “I never agreed to that” chargebacks and claims.
We support telecom resellers, brokers and D2D sales teams across the UK, including agencies based in Preston, Lancashire and across the North West.
Protecting Telecom Sales Revenue at Scale
Telecom Compliance exists for one reason: to ensure every legitimate sale your team closes is fully verified, properly documented and permanently defensible. We operate a managed TPV service — independent from your operation, aligned entirely with your commercial interest.
Our service eliminates disputed contracts, reduces regulatory exposure and creates an unbroken chain of evidence from the moment a deal is agreed to the moment payment is banked.
Telecom Compliance (Companies House 16478408, Preston, UK) operates a managed third-party verification (TPV) system for telecom resellers, brokers and D2D sales teams. We independently verify every contract, producing audit-ready certificates that include identity validation, recorded consent capture, contract terms acknowledgement under Consumer Contracts Regulations 2013, payment mandate verification, and timestamped delivery logs. Designed for telecom sales teams and agencies.
Independent Verification
Separate from your sales team. Objective. Auditable.
Fully Managed Service
No software to learn. No systems to maintain. We handle it.
Provider-Ready Certificates
Audit-grade compliance documentation for every sale.
Cooling-Off Documentation
Verbal confirmation recorded. Written notice dispatched. Timestamped.
Direct Debit Validation
Mandate details confirmed before activation proceeds.
Commission Protection
Eliminates the evidence gaps that cause clawbacks.
Three Steps to Protected Commission
We verify the sale.
Our team independently confirms identity, terms, and consent within 24 hours of submission. High-speed verification that keeps your deals moving and your commission safe.
We capture proof.
Recorded calls, timestamps, SMS and email confirmation.
You get protected.
A compliance certificate is stored for every deal, ready for provider audits.
How Much Commission Do Telecom Sales Teams Lose to Compliance Gaps?
Most telecom resellers underestimate the financial impact of clawbacks and failed audits. The numbers below reflect a conservative scenario.
According to ICO enforcement data, UK businesses without proper data handling and complaint response processes face fines up to 4% of annual turnover under PECR 2003. The Data (Use and Access) Act 2025 introduces mandatory 30-day response windows for data requests — miss one deadline and you face investigation. At an average job value of £500, losing just 5 disputes per year costs £2,500 in direct revenue, plus potential regulatory fines. The Telecom Verification Protocol eliminates this exposure by documenting every customer interaction automatically.
Annual Risk Scenario
The Telecom Verification Protocol ROI
At any sales volume, compliance failures compound rapidly. The Telecom Verification Protocol is designed to be ROI-positive from month one.
Built for Every Telecom Sales Team
The Telecom Verification Protocol is designed for telecom resellers, brokers and D2D sales teams. If you sell telecom services and collect customer details, you need compliance protection.
Telecom Resellers
Resellers selling broadband, mobile, VoIP and connectivity services. Every sale requires documented consent and provider-ready compliance certificates.
D2D Sales Teams
Door-to-door sales teams closing deals in person. Independent verification calls prove each sale was legitimate and documented.
ISP & VoIP Partners
Partners selling ISP and VoIP solutions to businesses and consumers. Consumer Contracts Regulations apply to every remote sale.
Growing Telecom Agencies
Any telecom sales operation scaling up. More sales means more compliance exposure. The Telecom Verification Protocol scales with you automatically.
Teams Facing Clawbacks
If you’ve already lost commission to “I never agreed to that” disputes or failed audits, we eliminate the root cause: undocumented sales.
Preparing for 2026 Regulations
PECR enforcement is increasing. DUAA 2025 is live. The ICO isn’t waiting — businesses of all sizes are being investigated. Get protected before you’re targeted.
Built From First-Hand Experience
Andrew James-Smith
Founder & Director, Telecom ComplianceI built The Telecom Verification Protocol because I’ve lived the problem it solves. After years working with telecom sales teams, I saw first-hand how compliance gaps and undocumented customer interactions were silently destroying revenue — not because salespeople were doing anything wrong, but because there was no system in place to prove they weren’t.
Disputes would surface weeks after a job. Customer complaints went unanswered because there was no recorded evidence, no timestamped confirmations, and no audit trail. The business was being eroded by a problem nobody was actively solving — and the ICO was starting to pay attention.
So I built the solution myself. The Telecom Verification Protocol is the managed TPV layer I wished existed when I was losing commission to preventable disputes. Every feature — from independent verification calls to automated T&Cs to recorded consent capture — was designed to close the exact gaps that telecom sales teams face every day. Read the full story →
Try it on your own sales
We have no published client case studies yet, so we will not pretend otherwise. Start with the free commission clawback audit and judge the evidence yourself. How we handle client results →
Third Party Verification — Frequently Asked Questions
Get clear answers to the most common questions about third party verification, telecom compliance, and how our service protects your revenue.
What is third party verification in telecoms?
+Why does third party verification matter for telecom sales?
+How does your third party verification service work?
+What telecom compliance regulations require third party verification?
+How does TPV prevent disputed sales and clawbacks?
+What evidence does your system capture for audits?
+Will third party verification slow down our sales process?
+What makes your TPV service different from compliance software?
+If You’re Worried About the 2026 Regulations, It’s Time to Get Protected.
Book a free Risk Reduction Audit. We’ll show you exactly where your business is exposed to PECR fines and DUAA 2025 requirements — and how The Telecom Verification Protocol closes every gap.
Whether you’re doing 10 deals a month or 10,000, we run the process for you.
Protect My Commission → Get a Free Risk Audit